Since 2004, Dominican Republic tour operator TravelService West Indies—the destination management company behind this website—has provided reliable airport transfers and chauffeured car service. We are the first and only ISO 9001 (International Quality Control Standard) certified company in our country’s tourism industry, and we are happy to offer our best prices and service directly to you!
We are a proud member of many prestigious industry associations, including:
Why Book with Us?
There are many websites and companies offering transportation services in Punta Cana, Puerto Plata and other regions of DomRep, but we are truly committed to providing the best option. Here’s how:
We have a sleek new fleet
Want to be driven around in a shining, sparklingly clean car in order to make the most of your paradisiacal vacation? It makes a difference—doesn’t it?
We are not intermediaries; we actually own all cars and buses offered on this site and we rigorously modernise our fleet—to us, any van older than four years is considered “old”. In fact, TravelService presently has one of the youngest fleets in the Caribbean. So, we know exactly what we are selling and guarantee you will receive what you’ve paid for.
We take safety seriously
Perhaps you’ve heard about the sporadic Dominicana driving and safety regulations, but our approach is different. At our small business, we strive to provide the world’s best quality. Your safety is our primary concern:
All our cars routinely pass scheduled maintenance checks at manufacturer approved technical centres;
Our drivers are full-time employees who are subject to regular training—both in-house and government INFOTEP courses;
All our vehicles are equipped with GPS and telemetry tracking. That means every instance of sudden stopping, acceleration or speeding is recorded and analysed;
We supply industry best safety seats for our most beloved clients—your kids. We use Britax and Maxi-Cosi, because we don't save on your safety;
Even our website is rated A+ for security (the highest rating) by independent SSL Labs test.
Better than Uber® prices. And we’ll match anybody else!
Our service is priced the same way as Uber: base price + time + distance. Except our base fare is even lower, and we guarantee the total amount for your car type and destination—upfront. If you find a lower bookable price on the Internet, we’ll match it. With 12 years of experience in this business, we make sure TravelService’s prices for transfers in the Dominican Republic are unbeatable.
Back in 2006, our company brought the first Mercedes-Benz E-class to Punta Cana tourism. Ten years later, we are still redefining luxury to pamper our clients with a world-class riding experience. We offer Cadillac Escalade, Mercedes-Benz S-class, Lincoln Navigator, stretch limousines and so much more to enhance your vacation and create a memorable trip. These luxury cars are not only available for the Bavaro region, but also for places like Santo Domingo, Santiago, Puerto Plata, Amber Cove and even Samana.
Though TravelService has been on the market for over a decade, Transfers.do has only been offering transportation in the Dominican Republic since 2016. However, our unprecedented commitment to quality control and service reliability, as well as our substantial investment in fleet expansion, has already resulted in deep appreciation from our customers. In just a few months, we’ve skyrocketed to the Top 3 in the transportation category, and to #1 in airport lounges on TripAdvisor. As of today, we have 768 reviews on the world’s biggest travel site; of those, an overwhelming majority have given a 5/5 rating.
Both of our drivers, to/from Santo Domingo to Las Terrenas, were great! The one who met us at the airport was there waiting for us with a sign - easy to find as we made our way out from immigrations. He had the ice cold drinks we had requested ready for us. On our way back to the airport, the driver was patiently waiting in the resort lobby as we walked up to check out. We were actually a bit early, so it was nice that he had made sure to be there before our scheduled time. One thing I really appreciated was his offer to stop at a gas station/convenience store about half way through our 2 hour trip in case we needed restrooms or beverages.
We used Transfers.do for our trip to Punta Cana, and I can assure you we will be using them again for our next holiday. After booking it I received an email straight away confirming all the details. I added the booking to my Apple wallet and it listed both the arrival and departure slips with barcodes.
Once we landed at PC, we walked into the arrivals hall and my name was on a placard at the transfers.do desk and no sooner had we introduced ourselves to the staff, we were then whisked away to our cab. The air con was on full, and the extra few dollars we paid for water in the cab is a must! (ice cold water after waiting in 32 degrees heat for cases is bliss haha).
Even though our flight was delayed by 2 hours leaving Manchester and late arriving, the transfers.do team were amazing, within 10 mins of walking in to arrivals hall, meeting with the staff, we were in the taxi and on our way direct to the hotel, it certainly beats sitting on a hot bus waiting for it to fill up, then calling at every other hotel, before being dropped off.
We arrived at the hotel within 20 minutes, tipped the driver, and were the first to arrive in reception at our hotel. Fantastic.
The day before our return journey, I received an email confirming instructions for picking us up. We had booked for a 12:40pm pick up, and the driver arrived 15 mins early walked in to reception with a placard with my name on, greeted us and helped carry our cases to the minivan. Again the AC was on full and the 20 minute drive to the airport was great, once again we tipped the driver and that was that.
Great service, friendly staff/drivers, and we will definitely use them again.
Excellent experience with Transfers.do. The driver showed up early with the van and ready to do. My friend and I put our luggage in and we headed for the airport and arrived within the estimated timeframe. It was a great experience overall, and I would highly recommend using this service if you need transport around the island.
With national coverage, 12+ years of DMC experience and an exclusive ISO 9001 certification, we certainly are the first-choice candidate for any MICE / corporate event or convention.
From invoicing the company, to arranging big buses for big parties, to complicated transportation logistics for an international conference, we get it done quickly, professionally and at the highest level of quality.
We are proud to include the following among our corporate clientele: